COACHING SERVICES - TERMS AND CONDITIONS
Last Updated: August 1, 2023

The following Terms and Conditions of Use (“Terms”) are entered into by and between You and Equanimity Consulting INC, doing business as Audrey Schoen (“Coach,” “me” or “I”).

(For) One-month Coaching Package: The one-month of coaching support includes a 30-minute 1:1 kickoff meeting plus 30 calendar days of coaching. Messaging support begins after the initial 30-minute meeting. You may also opt to purchase an ongoing messaging support subscription at the end of our initial 30 days.

(For) Three-month Coaching Package: Includes a 30-minute 1:1 kickoff meeting plus ongoing messaging support for 3 consecutive months. You agree to a 3-month minimum, and payments will be billed monthly. You may also opt to purchase an ongoing messaging support subscription at the end of our initial 3 months.

(For) Ongoing Coaching Support: Communication is asynchronous. You are welcome to message us as much as you like. We will respond at least once per day, Monday-Friday. After your initial coaching commitment, you may opt to continue ongoing messaging support. This will be billed as a monthly subscription.

Client Initiated Support: You are responsible to bringing your questions and support needs to the coaching call and messaging. While I may check in periodically for accountability, it is your responsibility to initiate.

Asset Feedback: Feedback on copywriting, marketing materials, and other assets may be requested and will be reviewed as time allows.

Resource Vault: You will retain access to the coaching client resource vault for the duration of our 1:1 coaching time.

Messaging Support: Messaging Support is a feature that goes with the Coaching Packages. Hence, it will only be available within the duration of the purchased Coaching Package.

Coaching calls: Current coaching clients may purchase 30-minute coaching calls at a discounted rate. https://calendly.com/balanced-private-practice/discounted-coaching-call-30-min

Refunds and Cancelations: Refunds may be requested PRIOR to services starting. Once we have begun coaching, fees paid are not refunded. For an ongoing messaging subscription, you may cancel anytime by messaging your coach at least 3 days prior to the next billing date, and services will stop at the end of the paid period. Partial refunds are not available.

Statue of Limitations for Disputes: If you have concerns or disputes about the services provided, please let me know as soon as possible. I am here to work with you and come to a resolution that works for both of us. You forfeit the right to disputes after 30 days from the termination of services.

Incorporation of General Terms and Conditions: By agreeing to the specific terms and conditions set forth for the Coaching Packages, You also agree to be bound by and comply with all the general terms and conditions of Equanimity Consulting INC. The Company's General Terms and Conditions document is incorporated herein by reference and shall be considered an integral part of this Agreement.

CONTACT INFORMATION

The owner of this website is Equanimity Consulting INC. You may contact us by phone at +1 916-469-5591, or by email at audrey@balancedprivatepractice.com.